Yack.net Privacy Policy

This privacy policy sets out how Yack.net uses and protects any information that you give Yack.net when you use this service.

Yack.net is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Yack.net may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 23rd March, 2018.

What we collect

We may collect the following information:

  • name and job title
  • contact information including email address
  • demographic information such as postcode, preferences and interests
  • other information relevant to customer surveys and/or offers

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone or mail. We may use the information to customise the website according to your interests.

Sharing your data

All data that is exchanged in a Yack.net room, including messages, audio and video calls and shared files, is available to every member of a room. Saved information, including messages, recorded audio and video calls and shared files will also be available to any Yack.net user who is added to the room at a later date.

If the Yack.net room belongs to an Organization, the data within that room may be accessed by the Organization owner.


We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

We use a combination of web cookies and other technologies (such as json web tokens) to record data regarding your usage of Yack.net sites.

These technologies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We may use traffic log cookies to identify which pages are being used. This helps us analyse data about traffic and improve our service in order to tailor it to customer needs. We only use this information for statistical analysis purposes.

Overall, these mechanisms help us provide you with a better service by enabling us to monitor which aspect of the service you find useful and which you do not. In no way do they give us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the service.

Links to other websites

The Yack.net service may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

At Yack.net we do not sell, distribute or lease your personal information to third parties unless we are required by law to do so.

We may occasionally decide to send you emails about Yack.net to inform you of new features we think you may find interesting. You can decide not to receive these emails at any point by changing your preferences in your account settings.

You may request details of personal information which we hold about you under the Data Protection Act 2003. If you would like a copy of the information held on you please write to:

78 Bartholomew Street
RG14 7AB
United Kingdom

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email support@yack.net as soon as possible at the above address. We will promptly correct any information found to be incorrect.

Visitors from outside the UK

All personal information submitted by users outside the UK to Yack.net will be processed in accordance with this Privacy Policy (and any local terms that apply to certain areas of the site). Where there is a conflict, the local terms will apply.